FOR IMMEDIATE RELEASE
Nextshore Architects New Customer Centric Virtual Helpdesk to Assist the ERP Consulting Exchange Manage its Global Enterprise Customers
Palm Beach, Fla., June 15, 2009 — Nextshore LLC an emerging leader in web development and Internet marketing today announced that it completed a one-of-a-kind solution for the ERP Consulting Exchange. The new web portal allows the ERP Consulting Exchange (ERPCX) to manage and route customer support requests to its virtual global consulting force.
“We have been working with Nextshore now for over a year on various web based initiatives. However the roll out of our new “virtual support desk” is a industry milestone”, stated Herbert P. Goertz, the ERP Consulting Exchange’s President. He went on to say, “This is a game changer for customers that need help with their enterprise applications. No longer do you need expensive in-house staff, with our virtual help desk we intelligently route the support request to the most qualified consultant on our team and within minutes a solution is in progress.”
The ERP Consulting Exchange has over 5000 member consultants certified in the major Enterprise Resource Planning software packages. ERPCX provides its customers “on-demand” solutions 24 hours a day, 7 days a week.
“We’ve been involved in some pretty exciting projects, but ERPCX virtual consultant solution is truly amazing. Where else could a enterprise get 5000 consultants in real time, yet they only pay for the specific support request? There is nothing else like it.”, said Christopher Terry, Nextshore’s Founder.
To find our more information on Nextshore offerings for small and medium size business please visit the company’s website at http://www.nextshore.com, email sales@nextshore.com or call toll free 1.888.808.0871.
About Nextshore LLC
Nextshore LLC is an emerging leader that specializes in providing cost effective world class information technology solutions and services to small and medium sized business by leveraging the savings of global operations with American ownership and progressive management. Contact us at 1.888.808.0781, facsimile 1.888.808.0849, Email: info@nextshore.com. All Trademarks, Companies and Products mentioned here within are property of their respective owners and not that of Nextshore LLC.
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Media Contact:
Alexa Grundmann
Nextshore Public & Investor Relations
alexa.g@nextshore.net
1.888.808.0871 Ext 6
