FOR IMMEDIATE RELEASE
Nextshore Continues To Provide Cost Effective Alternatives For American Business With Its New SugarCRM Hosted Offering
Palm Beach, Fla., July 14, 2008 — Nextshore LLC an emerging leader in global outsourcing today announced its hosted SugarCRM solution.
SugarCRM is the number one open source customer resource management product available. It competes against proprietary offerings products like Salesforce.com and Microsoft CRM, yet keeping with Nextshore’s open source philosophy, the company’s customers receive the best possible solution at the lowest possible price.
Chris J Terry, Nextshore’s President was quoted, “Our business is all about helping our customers improve their business. We are not just a “technology company”, while we do love tech, we understand technology is a means to an end.” The company’s offering is turn-key solution that includes installation, customization and hosting of SugarCRM. The customer is billed per user, per month at a rate that is about 50% less than the competition. There are no setup fees, long term contracts or hidden charges.
CRM (customer relationship management) consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing.
In an industry dedicated to improving customer relationships (CRM), it is interesting that proprietary software vendors spend between 50-70% of revenues convincing customers to buy their product (sales and marketing) and less than 10% of revenues actually making better products (engineering).
SugarCRM thought there was a better way. Why not write the product in public and distribute it through an open source license? Individuals and companies would be free to evaluate the product and engage with SugarCRM when they were ready for a commercial relationship. SugarCRM could shorten the costly and time-consuming enterprise sales cycle while allocating more toward engineering (almost half the company is part of R&D). The model requires putting the product in front of your sales force, which means having a fast, intuitive application that is easy to learn, use and extend.
To find our more information on Nextshore offerings for small and medium size business please visit the company’s website at http://www.nextshore.com or call toll free 1.888.808.0871.
About Nextshore LLC
Nextshore LLC is an emerging global leader that specializes in providing cost effective and world class information technology solutions and services to small and medium sized business by leveraging the savings of offshore operations combined with American ownership and management. Nextshore LLC is a Florida Corporation with offices located at 277 Royal Poinciana Way, Suite 140, Palm Beach, FL 33480. Phone 1.888.808.0781, Fax 1.561.207.7784, Email: info@nextshore.com. All Trademarks, Companies and Products mentioned here within are property of their respective owners and not that of Nextshore LLC.
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